PartsTree
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
PartsTree Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PartsTree has 2.6 star rating based on 31 customer reviews. Consumers are mostly neutral.
67% of users would likely recommend PartsTree to a friend or colleague.
- Rating Distribution
Pros: I liked till now, Large selection, No complaint.
Cons: Customer service, Return policy for their mistake, Customer service responses.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PartsTree has 2.6 star rating based on 31 customer reviews. Consumers are mostly neutral.
67% of users would likely recommend PartsTree to a friend or colleague.
- Rating Distribution
Pros: I liked till now, Large selection, No complaint.
Cons: Customer service, Return policy for their mistake, Customer service responses.Recent recommendations regarding this business are as follows: "Not honest they don’t backup what they say?", "Good website Parts all available very organized but very expensive", "If you know shipping could be delayed don't offer 24 or 48 hour shipping", "Give PartsTree.com a opportunity to fill your requirements. I will continue to search for my parts requirements using Parts Tree", "Get a better phone service".
Most users ask PartsTree for the refund as a solution to their issues.
Review authors value the most Website and Diversity of Products or Services. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Turnaround Time. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top PartsTree Reviews
"Can't find the electric clutch"
First of all I was not a pissed customer as was put on this review why he said that I don't know because I was not I was only looking for electric clutch and...
"WHERE IS THE PART FOR WHICH I WAS CHARGED"
I have not received my part. I paid for the part. My account was charged for the part. I was given a UPS tracking number. UPS cannot locate the tracking...
Peoria, Arizona
Keithnord264@***.com
User's recommendation: Not honest they don’t backup what they say?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Flint, Michigan
Can't find the electric clutch
User's recommendation: Good website Parts all available very organized but very expensive
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Didn't honor shipping contract
Company fixed the issue and I have been provided with partial refund. After reaching out to Brian in the complaint department for the second time.
They issued a 50% refund for shipping. ALTHOUGH I belive it should be a full refund since contract was nor honored. I am satisfied with the 50% and apology.
SO other than the shipping problem I am satisfied with Partstree as a whole. Just be careful when paying for expedited shipping double check if they are closed close to shipping date.
- Large selection
- Shady shipping practices
Preferred solution: Price reduction
User's recommendation: If you know shipping could be delayed don't offer 24 or 48 hour shipping
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Rossville, Georgia
This is an update to my initial negative review.
User's recommendation: Give PartsTree.com a opportunity to fill your requirements. I will continue to search for my parts requirements using Parts Tree
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
WHERE IS THE PART FOR WHICH I WAS CHARGED
Preferred solution: Deliver product or service ordered
Web site will not allow me to check out
- Web site not user friendly
Preferred solution: Better service
User's recommendation: Get a better phone service
Eta on my parts i ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Extremely slow processing and delivery of purchased products
- Extreamly slow processing and delivery
Preferred solution: Deliver product or service ordered
User's recommendation: Do your reasurch, even tho they started parts were in stock deliveries are extremely slow
Greensboro, North Carolina
Thier return policy and them shipping items 8 months after purchase
User's recommendation: Run and save your money
Caryville, Florida
Sent me wronge part
- I liked till now
- Return policy for their mistake
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t get ripped off like I did
Jonesboro, Arkansas
Failed to respond emails
User's recommendation: Better business bureau
Bad sevice
- Customer service
Preferred solution: Full refund
User's recommendation: do not order from this rip-off company. service stinks
Green Bay, Wisconsin
Return a part
Houston, Texas
Terrible service
User's recommendation: Stay far away from this company..!
Savannah, Georgia
To order parts
Northampton, Massachusetts
Patrs
User's recommendation: Check other vendors before ordering!
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